Fire & EMS Leader Pro The job of old firefighters is to teach young firefighters how to become old firefighters!

Reminds me of the story of what happens when you throw several lobsters into a lobster pot to cook. When one of the crustaceans tries to climb out of the pot, the other lobsters pull them back into the boiling water.

When you take action to help the citizen, ask yourself, “If called upon to do, can I honestly say that I would have done the same for any member of my family?”

It hasn't been that long ago that firefighters first began seeing radio/intercom headsets for their riding positions on the apparatus. Those wired-in systems enabled the crew to communicate better amongst themselves while the vehicle was in motion.

Back in 1969, an Australian lifeguard from the Avalon Surf Lifesaving Club was returning to the Land Down Under from lifeguard duties in the United Kingdom. Australia has beautiful beaches along its more than 16,000 miles of coastline, and in addition to the beauty, those beaches have a wide variety of some of the wildest surf on the planet.

In the beginning there was the Hurst Hydraulic Rescue Tool — the Jaws of Life — and extricating patients from motor vehicle crashes has never been the same.

But in 2013, how many of our organizations are training their people from Day #1 to be their “face of customer service”? I’m not saying that the firefighting curriculum that constitutes the majority of entry level training is not pertinent, it is. I am saying that now, more than ever before, 24/7/365 organizations only have one chance to make a good impression…and in most cases we don’t get to choose who makes that customer contact.

I can’t remember the first time I heard this phrase, and I couldn’t tell you how many times I heard it since, but it’s one I never forget. Perhaps you’ve heard it, too? Employees don’t leave the company. They leave their boss. Author Unknown

Make sure it really works? Are they serious? This is just some of what's been happening while NFPA and its research partners examine "mitigation technologies"...people continue to be killed and injured and property continues to be destroyed because of food-on-the-stove fires that CAN be prevented through the installation of HEHLT.

Let us never forget that there were 20 members on the Prescott-based Granite Mountain Hotshots on that fateful June 30th, 2013.

Many developers and builders may not be aware that they can obtain up to 5 DCA Websitepoints—as part of their Development Design Criteria—when they include HEHLT on the electric ranges for their project.