Tag Archives: fire department management

The reality that's "hitting" home with many Fire & EMS organizations today, however, is that their citizens do have a choice. In the current economic climate, where most local governments are having to make tough fiscal decisions, elected officials and their constituents are making "buy" or "no buy" decisions regarding the public safety services for their community. Don't believe it? Look at how many cities, towns, and counties are laying off personnel, closing fire stations, cutting back on non-emergency services, etc.

That question has been around for generations, no? As leaders in Fire and EMS organizations, do we truly know the answer for ourselves and others in our organizations? If we are to continue to recruit and training and retain the individuals necessary to adequately staff our organizations in the coming years, perhaps we would be better served to ponder the question.

In the USA you certainly have a very militaristic and I would say macho culture in your fire service. This is compounded by the public perception of fire fighters and the pedestal they put them on. (Don't get me wrong as a former fire fighter I hold all fire fighters in high esteem, but they need to realise [sic] they are not super human).

Until we stop romanticizing the job of a firefighter with “how it used to be”, we will never get the current and future generations of firefighters to understand—really understand and take it to heart—that when you look at the facts, the vast majority of risks in the business of firefighting should have gone the way of the dodo bird.

Approachability is a key leadership characteristic, but one that few leaders actively work to develop. Learn more about how to become more approachable as a Fire and EMS officer, or for that matter, anyone who leads, guides and directs people in accomplishing a mission.

What I find to be true for the points made by both Linda and MB Firefighter is that all but one—the impact of emergency incident management on firefighters—are entirely within our scope as leaders and managers to manage out of the fire service.

Each of us who serve in the fire service, especially those of us privileged to have a leadership position, wants to leave a legacy. We want to feel that our time, energy, and contribution will have a lasting positive influence of the organization long after we hang up our helmet for the last time. I think this is especially true for those of us who—in addition to holding an officer rank—also embraced our roles as a teacher, coach and mentor

I learned of the fire via a post on our Facebook Group, CFD Members Past & Present, and I have to be honest in that my first thought was “Oh, no!” Why such a reaction—which happened before I opened the link to the news story about the fire—to this fire? Because I’d seen it before.

So how can we in the Fire & EMS profession more proactively “capture” such knowledge before it “walks out the door” with the next retiree? Let’s take a closer look at some of our “old and reliable” information management tools: policy, procedure, and processes. Frequently, we use these terms interchangeably, but they are not synonymous at all. However, if we understand how the “fit” together, we will find that they can serve as powerful tools to help transfer organizational knowledge from one generation of members to another.

Sound rather harsh? Sound unrealistic? So does closing fire stations and laying off firefighters. So does continuing to expose firefighters to increasing levels of risk of injury or death because of negligence on the part of building occupants, developers, and builders. So does continuing to increase the fiscal burden to local taxpayers to pay for an antiquated fire protection model that is reactive rather than proactive. Fire service leaders keep saying that we need to "think outside of the box" and make better use of technology, but more increasingly expensive technology that supports the "wrong" model is not the answer. I believe that the only way to change the outcome is to change the culture.