Tag Archives: fire department management

Fire departments that are looking to provide an effective behavioral health program for their members would do well to model the approach that the fire service has taken with its tiered response to hazardous materials incidents. They would further serve the best interests of their firefighters by collaborating with mental health clinicians, preferably those at the Specialist Level, just as they would if developing their own hazardous materials response team.

And that's why we need to have a field of Fire Psychology that's been developed using fire service leaders and mental health practitioners of all "shapes and sizes" if we are to develop and implement better mental health programs for fire service personnel.

Developing and communicating a department's mission, vision, and values are important organizational management tools for any fire and EMS department, especially one that's committed to getting the best performance from its members and delivering the best service to its external stakeholders.

I posted the following reply to this COURAGEOUS firefighter in the UK who continues to "shine a light" on the sexism and misogyny that apparently "alive and well" in the London Fire Brigade and other fire brigades in the UK. Antonia, do whatever you must do but PLEASE do not let the ba$tards prevail by taking your own life! I hope that the supportive comments in this space are helping you to keep your "head above water!" But it's not solely a problem in the fire service culture in the UK. Sexism and misogyny are both "alive and well" in too many fire departments around the globe, including the U.S. and Canada.

I'm not referring to individuals or teams that have attained the #1 status in their sport. Rather, I'm going to discuss the dearth of champions in fire and EMS departments who can turn the word champion (the noun) into champion (the verb). The key difference between mentors and sponsors is that mentors are “one-way streets”, giving their chosen mentee a gift of wisdom, time, and advice. Sponsorship requires reciprocity and commitment; sponsors serve as champions.

This past Friday and Saturday, I attended the 32nd Executive Fire Officer and Leadership Symposium at the National Fire Academy in Emmitsburg, Maryland. It was the first time I'd returned to NFA since about 2005 or 2006. This was my first time, however, returning as a freelance writer and not an active fire officer with the Chesterfield (Va.) Fire and EMS Department, where I served for 26 years. Nonetheless, I still got the same “chills down my spine” as I drove onto campus (After having my car inspected by campus security), that feeling I was returning home to what I and many others consider “the home of the American Fire Service.”

I believe that a fire department that would use such a template for its post-incident review of a “Firefighter Mayday!” declaration would objectively gather the necessary information to have a positive influence for how it responds to future "Firefighter Mayday" situations.

I first heard Gordon Graham speak about risk management in the realm of public safety many years ago when he was the keynote speaker at the Mid-Winter Conference of the Virginia Fire Chiefs Association. From that moment I became a true believer in one of Graham’s core tenets “Predictable is preventable,” along with his concept of evaluating risk in public safety by asking two key questions. What’s the level of risk for an activity or operation? What’s the frequency for that risk?

During the Question-and-Answer segment following the presentation, one of the first questions posed to me was “Why do firefighter keep working 24-hour shifts?” The second question was “Why would firefighters want to work a 48-hour shift?” The latter question was prompted by the segment of my presentation that described the 48-hours on, 96-hours off, schedule that some fire departments have adopted. And I did not have a satisfactory answer for either question.

And all fire and EMS departments enforce this, and empower their COs, by giving them visible symbols of their new authority that are understood by everyone from the newest probie firefighter to the Fire Chief (e.g., collar insignia, different color uniform shirts, different color helmets, or different helmet shields).