Tag Archives: fire department management

People--especially those who enter the fire service--generally want to be successful and feel like they are making a contribution to the organization. Lack of clarity from their organizational leaders, and especially their first-line supervisor, in the form of clear expectations can be a significant "roadblock" to their success.

Progressive fire and EMS departments have long recognized that a good customer care program has many benefits for the citizens they serve and for their departments. Chesterfield County's Fire and EMS Department is one such department.

Fire departments, large and small, continue to devote the large majority of their resources to big equipment, e.g., today’s engines and aerial apparatus, without a closer examination of the fire risk in their communities. And they’re doing so with less available staffing than ever before.

We can change the culture in the fire service, but not through solutions like policy or procedure or training or lawsuits. The change must come from the “majority stakeholders” in the fire service: Men. Men must take responsibility and ownership for the problems we face in the fire service. And right now, they must also take responsibility for seeking and implementing the solutions.

I’m seeing more postings on social media platforms, e.g., Facebook, Instagram, Twitter, LinkedIn, promoting social media infographicfirefighter employment opportunities in various locations around the USA and Canada. That’s a good thing, for sure, because if people don’t even know about the opportunities that are out there…but I don’t think that using social media to promote job announcements is any kind of “silver bullet” for fire service organizations looking to attract quality people to their “tribe.”

We're not "carrying the day" with effective public fire and life safety programs that provide the factual information about residential fire sprinklers. We're allowing the builders and developers to promulgate the "half-truths" and myths.

Without a residential fire sprinkler system, this fire quickly grew to a size and magnitude that engulfed the majority of the structure before the first firefighters even arrived on scene. Those firefighters were faced with an overwhelming situation from the very beginning.

Let me introduce you to the “sacred cow” in the North American fire service: interior firefighting. Once again we hear the same tired arguments against changing our default tactics for combating structure fires...

Chief Eanes laid the foundation for the department's "homegrown" leadership when he assembled a group of fire officers from across the ranks of the department in 1985 to begin developing an Officer Development Program (ODP). The ODP—whose target audience was firefighter who aspired to promotion to the rank of Company Officer and incumbent Company Officers—was launched only a few short years later and would continue to be nurtured through the leadership of Eanes’ successors as Fire Chief.

Now that I'm a grandmother looking back on my fire service career, I feel as if I have something to share that I believe will help other public safety leaders to never lose faith in people and their organization. This is the best job in the world and my enthusiasm 36 years later is stronger than ever! I'm going to speak from the heart because I've always been a compassionate person who loves people.