Tag Archives: management

Let’s Review: The Fire Services Financial Management Model

Not so fast! Are you still telling your stakeholders what YOU need or are you telling them what THEY need? In his best seller, The 7 Habits of Highly Effective People, the late Stephen Covey calls this “seeing the issue from the other person’s frame of reference and crafting your message so that it comes back to them through their frame of reference.”

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Passing Along Organizational Knowledge

While there are certainly many aspects of this shift that Fire & EMS leaders need to address, I believe one of the most critical is the communication of organizational knowledge from one generation of members to another.

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