So you're considering entering into — or you're already ticketed to become part of — a multi-jurisdictional arrangement (MJA) for your department's Public Safety Answering Point (PSAP) and emergency resources dispatching. You want to become informed and educated on the best way to approach this enormous endeavor, right?

The quest for a material that is stronger, lighter and cheaper to make and maintain is the "Holy Grail" for the manufacturer of any product. Fire apparatus manufacturing is no different in that respect, especially when it comes to one of the components: the water tank.

Digital voice pager, really? With all this sophisticated wireless technology, do first responders still need communication technology that first appeared in 1921 when the Detroit Police Department used the first pagers? You bet.

In this white paper, you’ll find quick to locate and easy to use information to help you manage some of the more basic human resources issues for your Fire and EMS agency.

Social trends are toward a 24 hour a day, 7 days a week, 365 days a year culture, and as a nation, we are sleeping less and attempting to accomplish more during our waking hours.

This publication describes the differences between conflict and disagreement, and provides procedures for resolving them successfully.

It's probably safe to say that there are many firefighters and officers who consider the quintuple combination pumper, or the quint, to be the "centaur" of fire apparatus: part engine and part truck.

The fire service has always been an evolving business that has seen its mission and focus change in many ways over the years. Along with these changes, firefighters have developed a reputation for being adept at acquiring new skills and adapting technologies from other fields.

One of the core responsibilities for any emergency-services organization is the proper training of its personnel for safe over-the-road operation of emergency vehicles. This is especially true for fire and EMS agencies operating large trucks, such as engines, ladders and rescue rigs.