And all fire and EMS departments enforce this, and empower their COs, by giving them visible symbols of their new authority that are understood by everyone from the newest probie firefighter to the Fire Chief (e.g., collar insignia, different color uniform shirts, different color helmets, or different helmet shields).Read More »
Tag Archives: authority
Accountability in the Fire Service
Creating a culture where employees are accountable means that first; the leaders must be accountable to the employees. Information sharing, discussions about challenges, and allowing everyone to engage in the dialogue is the first step in starting the change. Everyone makes mistakes, the difference is what the individuals do after the mistake.Read More »
The “Management Trap”: How Fire Service Leaders Can Avoid Getting Snagged
By: Robert Avsec, Executive Fire Officer I believe that three of the most important terms in personnel management are responsibility, authority and accountability. I’ve written about theses inter-related terms–they’re not synonyms–previously, and today I’m going to talk about what I believe is the most overlooked of the three: Accountability. (If you missed that previous blog, I encourage you to read ...Read More »
Organizational Climate: Another “Weather” Report
Much is being written and discussed about the fire service and its culture of risk-taking and the influence of that culture on firefighter deaths and injuries. But there is also the culture of the firehouse, and that’s the culture that’s influencing the inappropriate behaviors, on and off the job, that are resulting in careers being ruined, lawsuits being filed, and in the worst cases, firefighters taking their own lives.Read More »
Is it Responsibility, Authority, or Accountability?
As frequently happens when I’m teaching or facilitating training, my mind suddenly conjures up a story that makes a difficult concept much more easily understood by both my audience and me. While working with this particular group, the differences between responsibility, authority and accountability suddenly became crystal clear, for me as well as my group.Read More »
Making Firefighter Safety Job #1
Reducing firefighter deaths and injuries is, or should be, a top priority for all fire departments in the USA in 2014. The 16 Lifesafety Initiatives from Everyone Goes Home provide the framework for a department to develop strategies for making the job of a firefighter safer, more effective, and more efficient. This article takes a closer look.Read More »
Leading, Guiding and Directing the Next Generation of Firefighters
For young people who've not previously had this degree of structure in their lives, becoming a member of a Fire and EMS organization can be a daunting challenge. We owe it to this next generation of firefighters--and to our organizations--to become better managers who effectively develop and maintain the three sides of the triangle.Read More »
How Good are Your Organizational Risk Reduction Tools?
Think there’s not a need for organizational risk management in Fire and EMS organizations? Take a look at some of the recent “ripped from the headlines” stories about firefighters and officers that have not done much to enhance the reputation and standing of our profession.Read More »
A Tale of Customer Care
Every engine, truck and ambulance in the CFEMS response fleet has hotel voucher forms on board that are honored—through prior agreements with the establishment—to provide immediate lodging for one night. The officer on-scene completes the voucher and then a staff officer on scene is tasked with “resident relocation”, i.e., going to the hotel with those folks—and providing transportation if necessary—to ensure that everything goes smoothly.Read More »
How’s the water in your pool?
I can’t remember the first time I heard this phrase, and I couldn’t tell you how many times I heard it since, but it’s one I never forget. Perhaps you’ve heard it, too? Employees don’t leave the company. They leave their boss. Author UnknownRead More »