Tag Archives: authority

Accountability in the Fire Service

Creating a culture where employees are accountable means that first; the leaders must be accountable to the employees. Information sharing, discussions about challenges, and allowing everyone to engage in the dialogue is the first step in starting the change. Everyone makes mistakes, the difference is what the individuals do after the mistake.

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The “Management Trap”: How Fire Service Leaders Can Avoid Getting Snagged

By: Robert Avsec, Executive Fire Officer I believe that three of the most important terms in personnel management are responsibility, authority and accountability. I’ve written about theses inter-related terms–they’re not synonyms–previously, and today I’m going to talk about what I believe is the most overlooked of the three: Accountability. (If you missed that previous blog, I encourage you to read ...

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Organizational Climate: Another “Weather” Report

Much is being written and discussed about the fire service and its culture of risk-taking and the influence of that culture on firefighter deaths and injuries. But there is also the culture of the firehouse, and that’s the culture that’s influencing the inappropriate behaviors, on and off the job, that are resulting in careers being ruined, lawsuits being filed, and in the worst cases, firefighters taking their own lives.

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Is it Responsibility, Authority, or Accountability?

As frequently happens when I’m teaching or facilitating training, my mind suddenly conjures up a story that makes a difficult concept much more easily understood by both my audience and me. While working with this particular group, the differences between responsibility, authority and accountability suddenly became crystal clear, for me as well as my group.

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Making Firefighter Safety Job #1

Reducing firefighter deaths and injuries is, or should be, a top priority for all fire departments in the USA in 2014. The 16 Lifesafety Initiatives from Everyone Goes Home provide the framework for a department to develop strategies for making the job of a firefighter safer, more effective, and more efficient. This article takes a closer look.

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A Tale of Customer Care

Every engine, truck and ambulance in the CFEMS response fleet has hotel voucher forms on board that are honored—through prior agreements with the establishment—to provide immediate lodging for one night. The officer on-scene completes the voucher and then a staff officer on scene is tasked with “resident relocation”, i.e., going to the hotel with those folks—and providing transportation if necessary—to ensure that everything goes smoothly.

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How’s the water in your pool?

I can’t remember the first time I heard this phrase, and I couldn’t tell you how many times I heard it since, but it’s one I never forget. Perhaps you’ve heard it, too? Employees don’t leave the company. They leave their boss. Author Unknown

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