Tag Archives: responsibility

Accountability in the Fire Service

Creating a culture where employees are accountable means that first; the leaders must be accountable to the employees. Information sharing, discussions about challenges, and allowing everyone to engage in the dialogue is the first step in starting the change. Everyone makes mistakes, the difference is what the individuals do after the mistake.

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EVO Program: Regulating Your Fire Department’s Driving Risks

By: Robert Avsec, Executive Fire Officer Several years ago, at a fire service conference, I attended a session on reducing risk in fire departments. The presenter, whose name escapes me, make a statement that really stuck with me, “You cannot manage or eliminate risk in this business, but you can regulate it.” He went on to explain that regulating meant ...

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The “Management Trap”: How Fire Service Leaders Can Avoid Getting Snagged

By: Robert Avsec, Executive Fire Officer I believe that three of the most important terms in personnel management are responsibility, authority and accountability. I’ve written about theses inter-related terms–they’re not synonyms–previously, and today I’m going to talk about what I believe is the most overlooked of the three: Accountability. (If you missed that previous blog, I encourage you to read ...

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Engaging Our People in the Fire Service

People--especially those who enter the fire service--generally want to be successful and feel like they are making a contribution to the organization. Lack of clarity from their organizational leaders, and especially their first-line supervisor, in the form of clear expectations can be a significant "roadblock" to their success.

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Is it Responsibility, Authority, or Accountability?

As frequently happens when I’m teaching or facilitating training, my mind suddenly conjures up a story that makes a difficult concept much more easily understood by both my audience and me. While working with this particular group, the differences between responsibility, authority and accountability suddenly became crystal clear, for me as well as my group.

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Making Firefighter Safety Job #1

Reducing firefighter deaths and injuries is, or should be, a top priority for all fire departments in the USA in 2014. The 16 Lifesafety Initiatives from Everyone Goes Home provide the framework for a department to develop strategies for making the job of a firefighter safer, more effective, and more efficient. This article takes a closer look.

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Changes and Trends in the Fire Service

Regardless if the changes arise from our people (generational differences) or new technologies or new information that changes the way we view strategy and tactics, it all comes back to how we lead and manage, doesn’t it?

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Why this is wrong on many levels

Am I “jumping the gun” on this one? We don’t know all the facts of the case, that’s for sure, but I know one thing from my career in the municipal fire service: You don’t conduct an extensive investigation of an incident, and produce a 200-page report that documents that investigation, because you didn’t have anything better to do.

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A Tale of Customer Care

Every engine, truck and ambulance in the CFEMS response fleet has hotel voucher forms on board that are honored—through prior agreements with the establishment—to provide immediate lodging for one night. The officer on-scene completes the voucher and then a staff officer on scene is tasked with “resident relocation”, i.e., going to the hotel with those folks—and providing transportation if necessary—to ensure that everything goes smoothly.

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