Tag Archives: communication

Creating an Atmosphere that Supports Motivation in Your Organization

We can provide a sound organizational structure with policies and procedures that are congruent with an organization’s vision, mission, and values. And we can attempt to modify undesirable individual behavior, when necessary, using progressive discipline. But I don’t think that we can make anyone do something that they don’t want to do.

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Why Don’t We Tell Them?

In the absence of factual information, most people will believe whatever they hear or will Social media mind mapmake up their own version of reality based upon their past experiences. In today’s “informational overload” world there are more than a few ways for people in a community to know what the men and women of their fire and EMS department are “up to”, both good and bad. Successful departments are those who've embraced social media in a proactive way to engage their communities in two-way communication.

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Changes and Trends in the Fire Service

Regardless if the changes arise from our people (generational differences) or new technologies or new information that changes the way we view strategy and tactics, it all comes back to how we lead and manage, doesn’t it?

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What’s Your Plan for an Inclusive and Diverse Department to Increase Service and Safety?

The solution for an inclusive and diverse fire department is NOT just recruiting more women and people of color. The SOLUTION is recruiting the RIGHT people—qualified, inclusive, diverse and safety-conscious. And yes, that includes the RIGHT white males who understand why an inclusive and diverse department increases service and safety. Recruitment is not just getting more people to apply and show up for the test. Successful recruitment is the first level of the screening process.

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Resource Management When the “Big One” Hits

While WBT and social media apps can greatly enhance your community's ability to recruit and mobilize resources in "real time" following an event generator, don't wait until the event happens to put a system in place beforehand. Start now to create a marketing plan to inform and educate the public about how your community will use social media when an EOP/COOP/COG event strikes the community.

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