Public Safety Communications

Storms, Public Safety, and Social Media

Social media tools such as Facebook, Twitter, Instagram, Pintrest and others have become THE way that people share information and expect to get information before, during, and after a natural or man-made disaster. I truly believe that and I also believe this: any public safety agency that doesn’t understand and fully embrace my previous statement is going to have a “rough row to how” during and after their next “big one.”

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Who are Public Safety Telecommunicators?

The Public Safety Telecommunicators who answer the 911 calls (911, do you have a police, fire or medical emergency?) in our communities are like the smoke detectors in our homes: we don’t think about them, but when they’re needed…they’re needed. The PST is the critical communications link between those who need help (the person who calls 911) and those who can render help (law enforcement, fire, or EMS).

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