Fire & EMS Leader Pro The job of old firefighters is to teach young firefighters how to become old firefighters!
By Robert Avsec
How do you typically respond when you seriously disagree with someone? Do you…
- Get mad inside but keep quiet and give the other person the “silent” treatment?
- Withdraw to a safe distance because you don’t like to argue?
- Get angry, criticize, call names, use sarcasm or some other aggressive behavior?
- Give in; say “I guess you are right” with a big sigh, be submissive in order to avoid conflict.
- Deny or pretend that “everything is okay”–no conflict exists.
This publication describes the differences between conflict and disagreement, and provides procedures for resolving them successfully.
