Fire & EMS Leader Pro The job of old firefighters is to teach young firefighters how to become old firefighters!

Tag Archives: emergency communications centers

What really happened in this 911 Center?

September 27, 2019 Leave a comment

Most 911 centers in the U.S. are chronically underfunded and understaffed. The former means that centers often don't have enough authorized positions for the workload and/or they can't afford to pay employees a salary that commensurate with the job and its responsibilities; while the latter forces employees to work involuntary overtime.

Successful Transformational Change in a Fire and EMS Department: How a Focused Team Created a Revenue Recovery Program in Six Months--From Scratch Now available on Kindle and in paperback editions!

The Fire Service Psychology Association (FSPA) membership includes fire service leaders, psychologists, and masters-level mental health clinicians (e.g., LCSW, LPC, MFT) who are committed to "building a bridge between professional psychology and the fire service.
Two primary elements of that "bridge" are (1) developing Culturally Competent Clinicians and (2) developing a true understanding of the 5 domains of psychology (Assessments, Intervention, Industrial/Organizational, Operations, and Consultation) and what how they can improve the mental and behavioral health of firefighters and EMS personnel.
It’s essential to practice self-care and check in with yourself regularly. Be aware of how you’re feeling, especially after difficult shifts. Don’t let symptoms of trauma or stress reach a dangerous level. Visit the FSPA website, www.firepsychology.org for more information, including how you can join the effort to "build the bridge!"