Tag Archives: change agent in the fire service

If you’ve come upon this book expecting to read about emergency calls, I responded to during my 26-year career with the Chesterfield (Va.) Fire and EMS Department, I'm afraid you might be a tad disappointed. But if you want to learn about the greatest single assignment that I had the pleasure and satisfaction of serving in during my career, you have the right book. Because in this book you'll learn about how a single project that I was a part of that created not one, but two transformational changes in our fire and EMS department.

Change has to become part of our culture, whether that is in the training we are currently using for seasoned staff or with the new generation of firefighters that are coming on board. Part of that desired change is diversity, yet it is a challenge in many professions, including our own, so how do we accomplish it?