Tag Archives: procedure

EVO Program: Regulating Your Fire Department’s Driving Risks

By: Robert Avsec, Executive Fire Officer Several years ago, at a fire service conference, I attended a session on reducing risk in fire departments. The presenter, whose name escapes me, make a statement that really stuck with me, “You cannot manage or eliminate risk in this business, but you can regulate it.” He went on to explain that regulating meant ...

Read More »

Engaging Our People in the Fire Service

People--especially those who enter the fire service--generally want to be successful and feel like they are making a contribution to the organization. Lack of clarity from their organizational leaders, and especially their first-line supervisor, in the form of clear expectations can be a significant "roadblock" to their success.

Read More »

3 Tools for Sharing Organizational Knowledge

So how can we in the Fire & EMS profession more proactively “capture” such knowledge before it “walks out the door” with the next retiree? Let’s take a closer look at some of our “old and reliable” information management tools: policy, procedure, and processes. Frequently, we use these terms interchangeably, but they are not synonymous at all. However, if we understand how the “fit” together, we will find that they can serve as powerful tools to help transfer organizational knowledge from one generation of members to another.

Read More »

Tips for Keeping Your Apparatus and Station Secure

Not a day goes by, it seems, that we don't learn about fire and EMS apparatus being taken "for a ride" by unauthorized persons. From fire stations to emergency scenes to hospital parking lots, fire trucks and ambulances are not only being illegally taken, but also used to create general damage and mayhem before the perpetrators are apprehended.

Read More »

Why this is wrong on many levels

Am I “jumping the gun” on this one? We don’t know all the facts of the case, that’s for sure, but I know one thing from my career in the municipal fire service: You don’t conduct an extensive investigation of an incident, and produce a 200-page report that documents that investigation, because you didn’t have anything better to do.

Read More »

Curators of the Organizational Culture

However, the more I look at news stories involving FEMS organizations that have been “ripped from today’s headlines”, through this “lens”—that of the organizational leader as a curator of organizational culture—I can’t help but feel…something must have been missing from their system of “law and order”.

Read More »

Passing Along Organizational Knowledge

While there are certainly many aspects of this shift that Fire & EMS leaders need to address, I believe one of the most critical is the communication of organizational knowledge from one generation of members to another.

Read More »