Without a residential fire sprinkler system, this fire quickly grew to a size and magnitude that engulfed the majority of the structure before the first firefighters even arrived on scene. Those firefighters were faced with an overwhelming situation from the very beginning.
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How Prepared in Your Department for Severe Weather?
On August 29, 2015 we will mark the 10th anniversary of Hurricane Katrina coming ashore with catastrophic results20150825_severe storm damage for the populations of Louisiana and Mississippi. How ready are your department and community to manage the consequences of severe weather when it comes to town?
Read More »Tales of Customer Service in Fire and EMS
Delivering outstanding customer service is not a “nicety” for your department; it’s the key to its survival. The successes I just described did not occur overnight or in a “vacuum”; they were earned one customer interaction at a time.
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